All Idun Denmark timepieces have been produced, using first class materials such as Japanese movement, sapphire crystal, nickel free stainless steel and first grade Cubic Zirconia*. It has been through meticulous tests before reaching your wrist. The warranty on your Idun Denmark timepiece covers any malfunction on arising from defective parts or manufacturing defects occurring within 3 years from the date of purchase.
The warranty does not cover normal wear and tear; damages caused by accidents; mishandling; improper or abusive use (knocks, dents, crushing etc.). Any service or repair must be carried out by an authorised Idun Denmark service centre.
In order to benefit from the warranty, it is essential to present the international warranty card and proof of purchase. Please visit this page for more information on how to care for your Idun products.
*Cubic Zirconia is not featured on models: RCW1100, RCW1400, RCW1500, RCW2200, RCW3300
In the unlikely event of a timepiece charm malfunction, please contact us via the contact form here. We will then arrange a return process for you.
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